Securus Technologies Gets Positive Reviews From Correctional Facilities

Securus Technologies is a company that provides telephone, internet and other telecommunication services for prisons and jails in the United States of America. In a recent press release, this enterprise revealed some comments that have been made by clients all over the country. Securus Technologies has compiled thousands of emails that include honest feedback from correctional institutions nationwide. Many of the reviews were written by officers and security workers who were able to prevent or reduce crime in their facilities thanks to Securus Technologies.


This company gives jails and prisons convenient ways to monitor phone calls that are made by inmates. Additionally, Securus Technologies makes it easy for correctional institutions to check all emails that are delivered to incarcerated individuals. Criminals often use secretive language to communicate with people who roam the streets without much suspicion. Securus Technologies tries to give jails and prisons the tools that are needed to identify suspicious forms of communication by phone or email.


The CEO of Securus Technologies believes that his company launches a new product or service on a weekly basis. In fact, this firm likes to host conferences and trade shows that display new technology for crime prevention and other logistics.


Securus Technologies holds its primary office space in Dallas, TX. Throughout the years, this company has expanded into other major American metropolitan areas such as Atlanta, GA. Securus Technologies has already worked with more than 3,000 correctional entities in the U.S.A. It’s projected that this IT enterprise will continue to expand its customer base on an annual basis. Additionally, Securus Technologies is looking forward to continue serving more than 1 million inmates nationwide.

How Securus Video Visitation Technology is Helping Heal the Prison System?

For families of prisoners, visiting their loved ones has always proved problematic. These visitations often ask for strict security procedures, which delays personal visits. The delay can often extend to multiple hours for a visit that mostly lasts within minutes. Perhaps, no one is to blame for such problems as prison officials cite strict laws that require security profiling before officials can allow a prisoner to meet with the family. On the other hand, it is even more stressful for a family member to schedule regular meetings because it means spending an entire day dealing with prison authorities. For someone who may be working more than 40 hours to sustain a family, it is a very time-frustrating process.

Luckily, the revolutionary technology from Securus Technologies is allowing families to come together, more often. Using video visitation software, family members can connect with prisoners using just a smart phone. While video conferencing and video chats are nothing new, implementing the system in a prison facility is a very complex task. For instance, the telecommunication company needs to abide by laws ensuring that the system is properly configured to meet State and Federal laws. Even if such rules were followed, it is not easier to stream high data rates inside the secured prisons, which are build to block outside interference. Therefore, video streaming was limited to slow speeds, which also annoyed families.

Times have changed as video visitation by Securus Technologies is build to solve these problems. The intuitive technology allows families and prisoners to connect in real time without any delays in video streaming. According to prison officials, the video visitation is similar to visiting prisoners, in person.  Moreover, anyone who has a smart phone, iPod or an iPad can schedule a video visitation from Securus websites at any given time.

About Securus Technologies

The groundbreaking video visitation technology is not the first time that Securus Technologies has impressed the industry experts. The Dallas based company has over 140 patents that are specifically developed to meet the needs of prison telecommunication network. Already, the company serves more than 3,400 prison facilities and other agencies in the criminal justice industry. The advanced technology of Securus reaches over 1.2 million prisoners across the United States. Hopefully, the highly streamlined video visitation will help families heal and get closer.

Securus Video Visitation Overview Video from Securus Technologies on Vimeo.